Currently, we only offer shipping within the United States and Australia.

We typically process orders within 1-3 business days after payment confirmation. After processing, delivery times depend on the shipping method selected during checkout.

- We offer standard and express shipping options:
- Standard Shipping: Takes approximately 9 to 18 business days for delivery.
- Express Shipping: Takes about 5 to 8 business days for delivery.

- Once your order is shipped, you will receive an email with a tracking number. You can use this tracking number to monitor the progress of your shipment on our website.

No, we do not deliver to P.O. boxes. Please provide a physical mailing address for delivery.

Some orders, particularly high-value items, may require a signature upon delivery for security purposes.

While we strive to meet our estimated delivery times, unforeseen circumstances like weather events or carrier delays may affect delivery schedules. If your order experiences significant delays, please contact our customer support team, and we will assist you in resolving the issue.

To ensure the accuracy and security of your order, we recommend contacting our customer support team as soon as possible if you need to change your shipping address. We will do our best to assist you.

If you receive a damaged or incorrect item, please contact our customer support team immediately. We will arrange for a replacement or refund as necessary.

You can reach our friendly customer support team through the "Contact Us" page on our website or by emailing snoozypawsonlinestore@gmail.com. We are here to assist you with any questions or concerns.